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Bare Minimum Qualifications

At Tech Support for Old People (TS4OP) we have a very high standard for the quality of technicians we work with. Below are the minimum requirements to be a part of our team.

Support Capabilities

  1. Demonstrate an ability to support at least 100 users.
  2. Demonstrate an ability to effectively multi-task.
  3. Demonstrate an ability to support home and enterprise environments.
  4. Demonstrate an ability to teach technical concepts to entry level users.
  5. Demonstrate an ability to solve complex problems in simplistic, teachable ways.

Technical Capabilities

  1. Advanced Understanding of Windows Operating Systems (Versions 7, 8, 8.1, 10) Home, Enterprise, and even Server Editions.
  2. Advanced Understanding of the Apple OSX Operating System.
  3. At least 10 years of technical professional experience.
  4. Advanced Understanding of networking, routing, switching, and wireless.
  5. Advanced Understanding in Android and iOS mobile devices.
  6. Advanced Understanding in Computer Hardware and Peripherals.
  7. Ability to build, repair, and diagnose a computer.
  8. Ability to implement best security practices.
  9. Ability to create a website from scratch.
  10. Knowledge in at least 3 programming languages and methodologies.
  11. Knowledge of technologies utilized in at least 3 different industries.

Software Capabilities

See List of Supported Software(s).

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